After 20 years with Incodia, there are few people who understand gift, loyalty and membership card programmes – and how to make them a roaring success – as much as David.

Joining Incodia as the new century began, David’s expertise as a Senior Customer Services representative quickly led to him leading our Customer Services Team in Colchester.

With his knowledge and experience building, he became our Technical Commercial Manager, heading up our reprographics and estimating teams and playing a key part in product development.

However, his passion for supporting clients never dwindled and – keen to utilise his skills and knowledge more directly with customers – he was promoted to his current role.

Now a Strategic Account Manager, David supports some of our highest profile retail clients – many of whom are a common sight on high streets and in shopping centres across the UK and beyond.

“At Incodia – and CPI Card Group as we were previously known – it’s our reputation that has always mattered most. Retailers want quality cards which look great, arrive on-time and in-full, and help drive sales. Twenty years may have passed since I first joined, but it’s our reputation for delivering just that which is more valued by our clients than ever”

When he’s not supporting our customers, David enjoys watching football. Though this is often from the comfort of his sofa, David is increasingly likely be seen on the sidelines of a local pitch, cheering on his son and the under 11’s team he helps to coach.

With lockdown restrictions eased, David is particularly looking forward to the resumption of gigs and comedy nights and travelling into the capital to enjoy a West End show.